Super Mex Restaurant

Contacts

Address:
5254 Faculty Avenue, Lakewood, CA 90712
Get directions

Website:
supermex.com

Phone number:
+1 562-408-1048

Categories:
Establishment   Food   Bar  

Suggest update

Reviews about Super Mex Restaurant

• Brandon Workman

  Sep, 19 2018
  ★ ☆ ☆ ☆ ☆
  The server and manager at Super Mex were clearly trying to steal from my party. We have a group of about 25 people, and naturally with a large party gratuity (18% in this case) is added to the bill. Once we had all broken down what each person owed, (including the tax and tip) we provided our cards with the amount to charge. The server proceeded to charge each of our cards with an ADDITIONAL 18% gratuity. I personally got back my card and receipt (I'd instructed the server to charge $50.00) with a charge of $58.09. I asked the server why the additional amount was charged and she said she wasn't sure that is just how the system does it. I decided to raise my concern to the rest of the party. We ended up adding together the whole entire amount that was charged along with the cash provided. The bill including the tax and tip came to $260, the total amount that they tried to charge us was $347!!! We then asked for the manager, explained the situation to him and he proceeded to try to tell us that we were wrong and argued with us until finally after my insisting finally voided all the charges and proceeded to separate the bill for each individual. After viewing all the actions of the server and manager, I am convinced that they were 100% aware of what they were doing and tried to get an additional $87 tip on top of the $40 tip included on the bill!!!! No apology was ever provided by either the server or the manager.

Photos and maps

Nearest companies

• Souplantation

  Establishment, Food

  4720 Candlewood Street, Lakewood, CA 90712

  +1 562-531-6778

  souplantation.com

  Closed now: Until 11:00am
•  

  Chili's Grill & Bar

  Establishment, Food, Bar, Meal takeaway

  4931 Candlewood Street, Lakewood, CA 90712

  +1 562-602-1808

  chilis.com

  Closed now: Until 11:00am
• Starbucks

  Establishment, Food, Cafe

  4833 Candlewood Street, Lakewood, CA 90712

  +1 562-634-7028

  starbucks.com

  Open now: Until 10:30pm
• HomeTown Buffet

  Establishment, Food

  ★ ★ ★ ★ ☆

  1 reviews

  4700 Candlewood Street, Lakewood, CA 90712

  +1 562-633-8874

  locations.buffet.com

  Closed now: Until 10:30am
•  

  Mountain View Tire & Auto Service - Lakewood

  Establishment, Car repair

  5233 Clark Avenue, Lakewood, CA 90712

  +1 877-872-0127

  mountainviewtire.com

  Open now: Until 06:00pm
• Pacific Theatres Lakewood Center

  Establishment, Movie theater

  2508, 5200 Faculty Avenue, Lakewood, CA 90712

  +1 562-531-9196

  pacifictheatres.com